Scheduling Coordinator Job at ICON Smile Studios, Virginia Beach, VA

eDRKcXBna04vUHN6cDA0bEhzMEFjeEJUNnc9PQ==
  • ICON Smile Studios
  • Virginia Beach, VA

Job Description

About Icon Smile Studios:

Icon Smile Studios is a fast- growing, patient- focused multi- specialty dental organization offering orthodontics, pediatric dentistry, and periodontics. With a commitment to creating exceptional experiences and delivering high- quality care, we pride ourselves on our professional culture, collaborative team environment, and the positive impact we make in our communities.

Position Summary:

The Scheduling Coordinator plays a vital role as the first point of contact for patients. This position is responsible for managing the daily patient schedule, ensuring optimal provider productivity, and creating a warm, welcoming experience. You will work closely with the clinical team to ensure smooth patient flow and effective communication across departments.

Key Responsibilities:

  • Greet patients in a friendly, professional manner— both in person and over the phone

  • Schedule and confirm appointments for orthodontic, pediatric, and periodontal services

  • Ensure efficient and productive scheduling for providers based on specialty needs

  • Verify insurance eligibility and update patient records accurately in the practice management system

  • Collect and post patient payments, co- pays, and maintain financial accuracy

  • Communicate clearly with patients regarding their appointments, treatment timelines, and any required documentation

  • Manage appointment reminders, cancellations, and follow- ups using automated systems

  • Coordinate specialty referrals within the Icon Smile Studios network

  • Maintain cleanliness and organization of the front desk and reception area

  • Collaborate with clinical and administrative staff to optimize daily operations

  • Uphold HIPAA compliance and patient confidentiality at all times

Qualifications:

  • Minimum 1 year experience in a dental front desk or scheduling role ( multi- specialty or orthodontic experience preferred)

  • Proficient in dental practice management software ( Edge, Dentrix Ascend, or similar systems preferred)

  • Excellent verbal and written communication skills

  • Strong attention to detail, time management, and organizational skills

  • Ability to multitask in a fast- paced, team- oriented environment

  • Warm, professional, and patient- centered demeanor

Why Join Icon Smile Studios?

  • Growth opportunities across multiple specialties

  • Positive, supportive team culture

  • Comprehensive benefits package

  • Beautiful, modern office environments

  • Opportunity to be part of an organization that values innovation, service, and excellence

Job Tags

Full time,

Similar Jobs

HNTB

Intern Architect - WED (For Current/Previous HNTB Interns ONLY) Summer 2025 Job at HNTB

 ...with assigned departments and/or project(s) by performing basic architectural calculations and other routine architecture-related tasks...  ...usually on a part-time, temporary, or co-op basis. This is an entry level training position and functions are performed under close supervision... 

Siemens

Industrial Engineer Job at Siemens

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business... 

Optum

Collections Representative - Remote in CST or EST Job at Optum

 ...Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need... 

CoCreativ

Flame/Nuke VFX Artist Job at CoCreativ

 ...Interest or experience in AI tools Scripting knowledge for workflow automation Familiarity with ACES color pipelines and HDR workflows Advanced understanding of color science and LUT creation Benefits The anticipated salary range for this role is... 

Home Work Staffing

Part Time Nanny Job at Home Work Staffing

 ...Part-Time Nanny Opportunity in Hanover, MA! A warm and welcoming family is looking for a part-time nanny to help care for their two...  ...Requirements: Must have a valid passport for occasional international travel (moms work involves travel about once a year, possibly...